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Computer and IT Skills

Microsoft Word:
    • Document creation, formatting, and advanced text editing.
    • Proficient in using templates, tables, and styles for professional documents.
    • Skilled in mail merge, creating labels, and managing long documents.
Microsoft Excel:
    • Data entry, formatting, and spreadsheet management.
    • Advanced skills in formulas, functions, and data analysis tools like PivotTables and charts.
    • Expertise in conditional formatting, data validation, and generating reports.
Microsoft PowerPoint:
    • Designing impactful presentations with custom themes and transitions.
    • Ability to create professional slide decks with animations and multimedia integration.
    • Proficient in slide layout management and presentation delivery tools.
Microsoft Outlook:
    • Email management, contact organization, and calendar scheduling.
    • Creating and managing tasks, appointments, and meeting requests.
    • Proficient in using email filters, folders, and rules for better productivity.
Microsoft Access:
    • Database creation and management.
    • Designing forms, queries, and reports for data-driven applications.
    • Understanding of relational databases and database normalization.

Computer Networking:
  • Network Fundamentals: Strong understanding of network topologies, protocols (TCP/IP, UDP, HTTP, FTP), and OSI model layers.
  • Network Configuration: Proficient in configuring routers, switches, and firewalls.
  • Network Security Protocols: Knowledge of security protocols like SSL/TLS, IPsec, and VPN configurations.
  • Cybersecurity Practices: Skilled in implementing network security measures, including encryption, authentication, and intrusion detection.
  • Firewall Management: Experienced in configuring and managing firewalls (Cisco ASA, Fortinet, pfSense).
  • Network Monitoring & Troubleshooting: Proficient in network monitoring tools like Wireshark, Nagios, and SolarWinds for performance analysis and issue resolution.
  • Access Control & Authentication: Expertise in managing Active Directory, RADIUS, and LDAP for secure network access.
  • Wireless Network Security: Knowledge of securing Wi-Fi networks using WPA3, MAC filtering, and network segmentation.
  • Network Security (Firewalls & VPN Setup)
  • LAN/WAN Administration
  • DHCP & DNS Management
  • Network Troubleshooting (Wireshark)
  • Wireless Network Configuration
  • VoIP & Telephony Systems
  • Network Performance Monitoring Tools
  • Threat Detection & Response (IDS/IPS)
  • Network Security Auditing
  • Endpoint Security Management (Antivirus & EDR)
  • Security Information & Event Management (SIEM) Tools
  • Remote Desktop Support (RDP, TeamViewer)
  • Customer Service & Technical Support Best Practices
  • IT Support & Troubleshooting (Hardware & Software Issues)

Graphics Designing:
  • Design Principles: Strong understanding of design fundamentals, including color theory, typography, and layout composition.
  • Image Editing & Retouching: Proficient in photo enhancement, background removal, and creative image manipulation.
  • Social Media Graphics: Ability to design engaging social media posts, banners, and marketing visuals.
  • Software Proficiency: Skilled in Adobe Photoshop, Filmora, Canva, and other design platforms.
  • Presentation Design: Capable of crafting visually appealing presentations with strong visual storytelling.
  • Graphic Design & Composition: Proficient in creating marketing materials, social media graphics, and custom designs.
  • Advanced Tools & Techniques: Knowledgeable in using filters, adjustments, and special effects for professional-grade visuals.
  • Typography & Text Effects: Proficient in adding and styling text, applying layer effects, and creating visually appealing compositions.

Computer Hardware:
  • Computer Assembly & Maintenance: Experienced in assembling, disassembling, and maintaining computer hardware components.
  • Peripheral Device Configuration: Skilled in configuring devices like printers, scanners, and external storage.
  • Hardware Troubleshooting: Ability to diagnose and resolve hardware-related issues.
  • Device Drivers & Firmware Updates: Knowledge of installing and updating drivers and BIOS/firmware.
  • Basic Networking Hardware: Familiar with routers, switches, and LAN setup for small office environments.
  • PC Assembly & RepairLaptop & Desktop Hardware MaintenancePrinter & Scanner ConfigurationDevice Driver ManagementIoT Device Integration (Smart Sensors, Smart Devices)

Computer Management:
  • Client Communication & Project Management: Proficient in managing freelance projects, negotiating terms, and maintaining professional communication with clients.
  • Time Management & Productivity: Skilled in task prioritization, deadline management, and efficient project execution.
  • IT Project Management Tools (Trello, Asana, JIRA)
  • IT Project Documentation & Reporting

IT Infrastructure Services:
  • Active Directory & Group Policy Management
  • Windows Server Administration
  • Linux System Administration (Ubuntu, CentOS)
  • Virtualization (VMware, Hyper-V)
  • IT Security & Compliance (Firewalls, Encryption)
  • IT Helpdesk & Troubleshooting
  • Backup & Disaster Recovery Solutions
  • System Monitoring & Performance Tuning
  • System Imaging & Deployment Tools
  • Incident Response & IT Service ContinuityFile System Organization & Data Permissions